Data Processing Policy

AirNova Air Conditioning LLC

1. Introduction
At AirNova Air Conditioning LLC, we value our customers’ trust and are committed to protecting their personal information. This policy describes how we collect, use, and protect the data we obtain through our website, social media, advertising campaigns, and contact forms.

2. Information We Collect
We may request or receive customer data in the following scenarios:

• When scheduling a free inspection or redeeming a coupon.
• When subscribing to our annual maintenance plan.
• When requesting information about installations, repairs, or financing.
• When sending us messages via WhatsApp, email, or social media.

The information may include:

• First and last name
• Phone number and email address
• Property address
• Basic information about the air conditioning system (brand, model, age)

3. Purpose of data use

The information collected will be used solely for the following purposes:

• To contact the customer and coordinate requested services.
• To generate quotes, invoices, and service contracts.
• To offer promotions and benefits exclusive to AirNova Air Conditioning LLC.
• To send maintenance reminders and important notices about the status of equipment.
• Improve the quality of our service and customer experience.

4. Confidentiality and security

• AirNova Air Conditioning LLC does not sell, rent, or share personal information with third parties without the customer’s express authorization.
• We implement administrative, technical, and physical security measures to protect information from unauthorized access, loss, or misuse.

5. Customer rights

Customers have the right to:

• Consult what personal information we hold.
• Request the updating or correction of their data.
• Request the removal of their information from our databases (except where required for billing or legal compliance).
• Revoke their authorization to receive commercial information at any time.

6. Cookies and tracking technologies

Our website may use cookies or similar tools to improve the user experience, analyze traffic, and display relevant promotions. Customers can disable cookies from their browser, although some features of the site may be limited.

7. Policy changes

AirNova Air Conditioning LLC reserves the right to update this policy at any time. Changes will be posted on this page with the date of the last update.

8. Contact

If you have questions or wish to exercise your rights regarding data processing, you can contact us:
📧 Email: airnovallc@gmail.com
📞 Phone: (954) 210-0578
🏢 Address: 3193 Cozumel Ct Cape Coral Fl, 33909